Listed below are questions we commonly get about us and our services. For questions about our products and in depth technical discussions supported by our award winning polymer chemist visit our FAQ FORUM.  To join our newsgroup where you can receive regular articles, technical discussions, new product releases, and much more information regarding our products and site visit our info blog.

If these don't answer your question please email us at info@thecoatingstore.com and we'll respond as soon as possible.


How can you sell these products for such a great price?

Industry insiders know there is a large mark up on name brand paints to cover cover incredible overhead generated from large sales and marketing activities.  The increasing competition in the industry has led to massive marketing campaigns by the name brands in order to gain or simply maintain market share in this business segment.  To fund the name brands bloated sales and marketing efforts tremendous amounts of money must be generated from paint sales to finance race teams, large advertising campaigns, give-aways of T-shirts, hats, fishing trips, spray booths, and even large sums of money in-order to win the larger shops business.  Large sales forces with healthy salaries are employed by the name brands to win or maintain their market share which adds additional costs to every drop of paint you purchase. Do you really think all those give aways were free?  No! You pay for them with every drop of paint whether you get them or not.

Our unique e-business platform allows us to reach a wide audience of prospective clients without a large sales and marketing budget.  We have "0" sales and marketing personal on staff and we don't participate in "buying business" with give aways which saves us a tremendous amount in overhead vs. the name brands.  This allows us to buy quality raw materials which, when combined with smart manufacturing and distribution methods, allows us to sell a great product at amazing savings.  Don't take our word for it.  Visit our raw & unfiltered reviews from our ebay store buyers by clicking here:  TheCoatingStore Feedback


Will your products hold up to the elements?

Yes, but some of our products (like any company that has a wide range of products) more than others.  We sell a wide range of specialty coatings and additives primarily for use in automotive exterior coatings.  Comparing "apples to apples" we'd put our products up against the very expensive name products in performance.  Our urethane polymer based chemistries ensures a strong weatherable resin system to maintain a gloss, and resistance to marring, cracking, flaking, chipping, and gloss burn out.  Topcoat and basecoat colors are made from automotive grade pigments to ensure colors maintain color and resist fading to industry standards.  Candy paints are formulated with dyes rated on the higher end of weathering performance but do require a strong U.V. rated clear like out UreKem urethane topcoat clear to extend weathering performance.  NeoFluor Neon colors and our ChromaticFever heat reactive powders are the exception.  They typically have short lives (so does the competition's comparable products) but WOW what an effect!  Proper use of our epoxy primers and urethane primers will ensure excellent corrosion resistance even for damp and salty environments.  In general, our base/clear systems are the best weathering, then our urethane single stages, then acrylic enamel finishes but all have a very useful service life for everyday automotive use.


How does your products compare to the name brands?

Our products compare well to the upper level name brand products available at your local paint store.  People assume because of the amazing price of our products that the quality is like the lower end lines from the major auto paint manufacturers.  However, people are pleased to find the coverage, sprayability, finished gloss and DOI comparable to the upper end (and much higher priced) brands from the likes of Dupont, PPG, Sherwin Williams, Sikkens and the like.   Our unique business approach (see above) allows us to buy high quality raw materials and use higher levels of pigment (primary contributor to hiding) to ensure great products that cover fast and last long.


How long will it take to get my order?

Most orders ship within one business day and depending where you live it could take from 1-5 business days reach you after that.  We have earned a reputation for shipping fast and we are always working on improving our efficiency to deliver product even faster.   Feel free to contact us at info@thecoatingstore.com for an estimate of the total process time for your order.


Can I get my material sent overnight?

It depends on the material.  Due to the high cost and added regulatory documentation we do not ship flammable goods overnight.  We can ship non-regulated goods overnight but you must let us know by 10:00 am central to have time to prepare your shipment.   Feel free to contact us at info@thecoatingstore.com for more details.


How much paint do I need to paint my car?

The amount of paint required largely depends on the size of the vehicle, the color you choose, and the equipment and technique used while painting.  In general we recommend quart kits for painting motorcycles and gallon kits for painting the exterior of cars.  In some cases it will require less than a gallon to paint a car but due to the value in buying gallons vs quarts you can get a gallon for what it costs to buy three quarts.  It's always nice to have a little left over in case of a future accidents.  If you are painting the engine bay, trunk/truck bed, we would recommend and additional quart to be safe.  Un-used containers can be returned for a refund less our original shipping cost.  The beauty of our sales model is you can often buy a gallon of our material for what one or two quarts would cost from others.


Can I use my primer, clear, and reducers in your paint?

Maybe.  Maybe not.  Is it worth the risk?  Our primers, clears, and reducers are often higher quality AND less expensive than what you can get elsewhere.  We are not able to test our products with competitive products as a system so we can't say for sure it will work.  We know that some reducers do not work well in our base and that some cheap reducers will cause problems in our 2K products.  Keep in mind your best values are on our kits that contain everything you need for your color and clear.


Do you sell to PBE jobbers?

Yes!  Contact us at dealersales@thecoatingstore.com for details on our programs.  Combine your established store front with our internet marketing strategies to expand you business.  Let's grow together!




For more questions regarding policies see our terms and conditions page in our store.

For help regarding use of the online store visit our help page in the store.